AGREEMENT

Terms Of Service

Last update: March 03, 2025

Welcome to Made Xperience (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including but not limited to travel and tour experiences, bookings, and concierge services (collectively, the “Services”). You agree to comply with these Terms by accessing or using our Services. If you disagree, you may not use our Services.

1. DEFINITIONS

  • “User,” “you,” or “your” refers to any person accessing or using the Services.

  • “Services” refers to all travel, tour, accommodation, and concierge experiences provided by Made Xperience.

  • “Website” refers to www.madexperience.com and all related platforms.

2. ELIGIBILITY

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are legally capable of entering into a binding contract.

3. BOOKING AND PAYMENT

  • All bookings are subject to availability and confirmation.

  • Payments must be made in full at the time of booking unless otherwise specified.

  • We accept payments via the approved methods listed on our website.

  • Prices are subject to change without prior notice, except for confirmed bookings.

  • Any additional fees, including government taxes, service charges, or third-party fees, must be borne by the User.

4. CANCELLATION AND REFUND POLICY

  • Cancellations made within the allowed timeframe (specified per service) may be eligible for a refund, subject to applicable cancellation fees.

  • No-shows or last-minute cancellations are non-refundable.

  • We reserve the right to cancel or modify any booking due to unforeseen circumstances (e.g., force majeure, security concerns, or non-compliance with our Terms). In such cases, we may offer an alternative or a refund at our sole discretion.

5. USER RESPONSIBILITIES

By using our Services, you agree that:

  • You will provide accurate and complete information during the booking.

  • You will comply with all laws, regulations, and terms related to travel, visas, customs, and security.

  • You are responsible for your own travel insurance, medical coverage, and safety during the experience.

  • You will respect the rights of other travelers, service providers, and third parties.

6. LIABILITY DISCLAIMER

  • No Warranty: Our Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the availability, accuracy, or suitability of our Services.

  • Limitation of Liability: We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to personal injury, lost profits, lost data, or service interruptions.

  • Third-Party Services: We work with third-party service providers, such as hotels, transport companies, and tour operators. We are not liable for their actions, omissions, or service failures.

7. SECURITY AND PRIVACY

  • Your personal data is protected under our Privacy Policy.

  • We implement security measures to safeguard your information but cannot guarantee absolute security.

  • You agree not to engage in fraudulent, deceptive, or harmful activities on our platform.

8. INTELLECTUAL PROPERTY

  • All content on our Website and Services, including text, images, branding, and trademarks, is owned by Made Xperience or its licensors.

  • You may not copy, reproduce, modify, or distribute our content without prior written consent.

9. DISPUTE RESOLUTION

  • Any dispute arising from these Terms shall first be attempted to be resolved amicably through negotiations.

  • If unresolved, disputes shall be referred to binding arbitration under the laws of [Insert Jurisdiction].

  • Users waive the right to participate in class-action lawsuits against Made Xperience.

10. TERMINATION OF SERVICES

We reserve the right to terminate or suspend your access to our Services for any violation of these Terms, fraudulent activity, or actions that harm our reputation.

11. GOVERNING LAW

These Terms are governed by and construed under the laws of [Insert Country/State], without regard to its conflict of law principles.

12. MODIFICATIONS TO TERMS

We may update these Terms at any time. Continued use of our Services after any updates constitutes acceptance of the revised Terms.

13. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:
Email: info@mxperience.ca
Phone: +1 437 566 5758

Thank you for visiting!

By using our website or services, you consent to the terms of this Privacy Policy. Please review this policy periodically for updates or changes.

Best regards,

Made Xperience Team
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